Refund policy
Last updated: 1 May 2026
This policy explains how returns, refunds, exchanges, and subscriptions work at Bleam. It applies to all orders placed on bleamhealth.com. Please read it before you order — placing an order means you agree to these terms.
The short version
- Supplements are final sale. We don't accept returns or refunds for change of mind, taste, or because a product didn't work the way you hoped.
- If your order arrives damaged, defective, or wrong, email us at contact@bleamhealth.com within 7 days of delivery with a photo. We'll send a free replacement.
- Subscriptions require a minimum of 2 paid shipments. You can cancel anytime after your second shipment has been charged — up to 24 hours before your next charge.
- Refunds are issued to the original payment method only.
All sales final on supplements
For health, safety, and regulatory reasons, we cannot accept returns of any opened or unopened supplement product. Once a bottle leaves our fulfillment center, we have no way to verify storage conditions, and we cannot resell or restock it. This is standard practice across the supplement industry.
If you change your mind after ordering, please reach out before your order ships — see "Cancelling an order before it ships" below.
Damaged, defective, or wrong items
If your order arrives damaged, defective, or contains the wrong product, we'll make it right. To qualify:
- Email contact@bleamhealth.com within 7 days of delivery.
- Include your order number and a photo clearly showing the issue (broken seal, damaged bottle, wrong product, etc.).
Once verified, we'll ship a free replacement at no cost to you. You don't need to return the original — please dispose of the damaged or incorrect item responsibly.
Reports made after the 7-day window cannot be honored, as we lose the ability to claim against our shipping carrier and fulfillment partner.
Subscription terms
How Bleam subscriptions work
When you subscribe to DeBloat Me, you agree to a minimum of two (2) paid shipments before cancellation is available. Your card will be charged at the subscription price shown at checkout ($40 per shipment for the Single bottle, or $65 per shipment for the Double-bottle bundle) on the day you order, and again at the renewal interval shown at checkout (every 30 days for the Single, every 60 days for the Double).
Minimum commitment
You cannot cancel your subscription until your second shipment has been charged and processed. This minimum is what allows us to offer the subscription price below the one-time price. Cancellation requests received before charge #2 will be scheduled to take effect immediately after charge #2 processes — you will not be charged a third time.
Cancelling after the minimum
Once your second shipment has been charged, you can cancel anytime in your customer account at bleamhealth.com — no email required, no questions asked. Cancellation must be submitted at least 24 hours before your next scheduled charge to prevent the next renewal. Charges that have already processed are not refundable, but no further charges will occur.
Skipping, pausing, or changing your subscription
You can skip a shipment, pause your subscription, change the renewal date, or update your shipping address and payment method anytime in your account portal. Changes must be made at least 24 hours before your next scheduled charge to take effect for that order.
Subscription disclosures
By subscribing, you authorize Bleam to charge your payment method on a recurring basis at the price and interval shown at checkout, until you cancel after the minimum commitment is met. Prices, taxes, and shipping fees are disclosed at checkout and may change with at least 30 days' notice sent to your email on file.
Cancelling an order before it ships
If you need to cancel a one-time order or a subscription's first order, email contact@bleamhealth.com as soon as possible with your order number. We'll do our best to catch the order before it enters fulfillment — typically possible within 2 hours of order placement. Once an order has been transmitted to our fulfillment center, it cannot be cancelled or modified, and the standard policy applies.
Lost, stolen, or undelivered packages
If your tracking shows "delivered" but the package isn't there, please:
- Check with neighbors, building staff, and other household members.
- Wait 48 hours — carriers occasionally mark packages delivered before they arrive.
- File a missing-package claim with the carrier (USPS, UPS, or whoever delivered the order).
If the package is still missing after 48 hours, email contact@bleamhealth.com within 14 days of the "delivered" status and we'll work with you on a resolution. Bleam isn't responsible for packages stolen after confirmed delivery, but we'll always try to help.
Returns we accept as a one-time exception
In rare cases — for example, an order placed in error to the wrong address — we may accept a return at our discretion. In those cases:
- The product must be unopened, sealed, and in its original packaging.
- The customer is responsible for return shipping costs.
- A refund will be issued to the original payment method once we receive and inspect the product.
This is not a standing right — it's a courtesy decision made case by case. Email us first; do not ship anything back without prior approval, or we cannot process the refund.
Refund processing
Approved refunds are issued to the original payment method only. Once a refund is approved on our end, it typically appears in your account within:
- 5–10 business days for credit and debit cards.
- 3–5 business days for PayPal, Shop Pay, and Apple Pay.
Processing time depends on your bank, not on us. If more than 10 business days have passed since refund approval and you don't see it, contact your bank first, then email contact@bleamhealth.com.
Shipping
Bleam currently ships within the United States only. Standard shipping is included on all orders. We do not refund shipping fees on cancelled subscriptions or returned orders.
Chargebacks and disputes
If you have an issue with your order, please contact us at contact@bleamhealth.com before initiating a chargeback with your bank. We respond to every email within 1 business day and will work with you to resolve any issue covered by this policy. Chargebacks filed without contacting us first may result in your account being blocked from future Bleam orders.
Contact
Questions about this policy, your order, or your subscription:
Email: contact@bleamhealth.com
Response time: Within 1 business day, Monday–Friday
Mailing address: [Add your registered business address before going live — Shopify and most state laws require it on policy pages.]
This policy may be updated from time to time. Material changes will be posted here with a new "Last updated" date. The version in effect on the date of your order is the version that applies to that order.